Just ordered one of there deluge packages and it’s flat out simply the best seedbox I’ve had, the servers are fast on well seeded torrents I easily get 10-15mb/s. It’s just flat out the best, try it!

I love there seedboxes SUPER-FAST and SEEDS ALOT …. i had a bad ratio on a site and now i have a VERY good wih Biohost, i bought there hosting and it kicks butt very fast no problems at all. and always customer support available

I have use this seedbox for about 2 weeks and all i can say is it is great :)
I have achieve 70MB Download and 40MB Upload with average of 30MB Download and 10-12MB Upload.
This is the best seedbox i have ever use and they have a very good support team which usually answer question in 4 Hour.
So i can Recommend this to anyone that need small seedbox as they are the best!

Really love their services and they have awesome speeds…
Awesome support and really reliable service…

I have purchased a seed box from them (order id 
3117103950) 48 hrs ago from Biohost. Still I my account is NOT ACTIVATED. Even I have not received any mail from their (except some auto generated mails). I have opened two Support Tickets but still it’s same…. 

They are really into this business? If NOT why they are taking payments? 

Anyone have updates?

regards,
sumanta

I placed my order for a seedbox on April 7th. My account is still pending. I submitted a ticket on the 10th asking if there was something wrong with my payment, and why the account hadn’t been activated. The payment came out of my account today, April 12th, but I still have NO SEEDBOX! Ridiculous! I’d be up and torrenting days ago if I’d chosen to go with someone else. The website looked professional and well maintained, and the price was right, but it’s all an illusion. Maybe they treat their higher paying customers better; I ordered a small seedbox. 

This is what happens when people with tech know-how but no business know-how are in charge of a business…

I’ve requested a refund, and that my pending account be cancelled. I will give them 24 hours to at least respond before I contact my bank and file a complaint. 

Update: I was denied a request for a refund, and was told the account could be set up within the hour. It wasn’t. However, once I was able to nag them into getting it set up (it took 6 days from the date I ordered it), it is working very nicely – the torrentflux-b4rt UI is user-friendly (very important to me,) and the download speeds for my basic package have been pleasantly fast. FTP transfer has also been fast. They also credited me for the missed week, plus an additional week, which I appreciate. It’s just a shame their initial customer service started this out on the wrong foot. It also makes me uncomfortable that they don’t offer refunds – I had tried a previous service before them (TorGuard.net) that was not quite user-friendly enough for a torrent n00b like myself. Not only did TorGuard have my seedbox up within the hour, I was able to get live support within minutes, the multiple times I contacted them (like I said…I’m pretty new at this.) When I explained the situation and asked to cancel, they did so immediately, with a refund, and were very friendly about it, despite the fact that it was through no fault of theirs that I was cancelling. If their UI hadn’t been lacking, I would have stayed…and might just go back…

As to me it’s a bit like for Nat… I ordered a seedbox 6 days ago; they told me yesterday (after 5 days of waiting) that my seedbox has been set up… but it’s absolutely not working. I can’t reach my seedbox, be it via ftp or http. I thus opened a ticket yesterday and I’m still waiting for an answer… Besides I noticed that their live support team is always offline; and they didn’t accept me yet on MSN (knowing that I added them the very first day of my subscription). I don’t know if it will ever work or if I will be able to reach their live support team one day; but I think I won’t renew my subscription anyway…

I  WILL NOT be renewing my subscription with BioHost. On 4/23/12, I sent a ticket requesting access to another of my 5 promised FTP accounts. The ticket is still open and unanswered today, 4/29/12. In addition, my seedbox server has been down going on 24 hours now (at least…I hadn’t tried to access it for a couple of days, so it may have gone down days before I realized it. Again, I submitted a ticket (flagged high priority) and have yet to receive a reply. 

Not worth the hassle. Buyer beware. 

pastor of muppets – curious to know what server they put you on. I’m on Remix, and it’s been down, along with GateKeeper, Vegas, and Assassin. 
http://www.biohost.info/status/

It appears good customer service is the exception, and not the rule, for BioHost. 

It would seem since Mike has sold up, the service has gone downhill and there is little chance of getting thing activated now.

And my saga continues, aka, Biohost clearly has no f***ing clue what they’re doing.
On April 23rd I requested information on another FTP account (the plan offers 5 individual FTP accounts.) I never heard back from them. On April 29th, I submitted a ticket letting them know that the server was down (and had been for at least 24 hours.) I never got a reply for that ticket, either. When the server was still down 5 days later, and I had received no answers to either of my tickets, I decided enough was enough, and submitted for a cancellation through their website. You had the choice to have the account closed then, or to have the account closed at the end of your current billing period. As I could not even access a server, I opted to have the account closed immediately. I received an (automatically generated) cancellation email. This was on May 4th.I figured all was good, until I received automatic “recurring sale” and “payment confirmation” emails on May 7th. Not only was I being charged for a service I had cancelled, per responses from “Mike”, I wasn’t suppose to be charged until the 20th, because of how long it took to even get the box set up. When the payment cleared the bank account, I submitted another ticket (on May 12th) informing them that they had charged me for a service I had cancelled on May 4th. There is a credit for the charge on my BioHost account, but I cancelled services, so it will do me absolutely no good.As of May 19th, I have received no refund for being charged for cancelled services. I am going to speak with 2checkout, the service they use for their billing, and if that gets me no where, I have already prepared the paperwork to submit to my bank’s fraud department, including print-outs of all tickets and emails relevant to the situation. Mike is very quick to tell you that your bank cannot do anything to get your money back.I just noticed at the top of this page, in the info BioHost has written about itself “We guarantee you will love our service or your money back!”  Hah! I’ve tried to get my money back twice from them, and could not possibly be any less in-love with their services.

Nat, just remember that Mike has now left Biohost and its owned by another group of people. Its a shame cause I had used the service under Mike for quite sometime, but now I’ve cancelled as well.